Compliments, Complaints and Suggestions
We aim to offer a counselling service of high quality and hope that your experience is positive and helpful. However we recognise that this may not always be the case and we want to make improvements whenever possible.
We value your feedback about any aspect of the service we provide and encourage you to let us know what you think, whether it’s in the form of a compliment, complaint or suggestion.
You can do so by either talking to us directly, or by emailing us. You can also fill in one of the evaluation forms we provide at the end of our work together (a copy of the evaluation form is dowloadable below), or you can complete the anonymous online survey provided on this website.
If you want to complete an evaluation form and return it to us anonymously you can leave it at the Student Services reception in a sealed envelope addressed to the Counselling Service and marked confidential.